Welcome to Website title goes here. By booking any travel services with us, you agree to the following terms and conditions. Please read them carefully.

1. Definitions

  • “Company” / “We / Us / Our” refers to Website title goes here.
  • “Client / Customer / You / Your” refers to the person(s) booking or travelling.
  • “Supplier / Vendor” refers to third-party service providers — hotels, transport operators, airlines, activity operators, etc.

2. Booking & Payment

  • All bookings must be made with accurate and complete information (names, IDs, contact details, travel dates, etc.).
  • A deposit or advance payment may be required to confirm a booking; full payment must be completed by the deadline communicated.
  • Booking is confirmed only after payment is received and acknowledged by Website title goes here.
  • Prices are subject to availability and supplier confirmation and may change if suppliers revise costs before booking confirmation.
  • Airlines tickets once issued are Non Refundable.
  • Advance token amount given for booking of land package will be forfeited

3. Cancellation & Refund Policy

Cancellation Time Before Travel Date

*  If cancellation is made 45 days prior to departure, 20% of the tour cost shall be deducted.

*  If cancellation is made 30 days prior to departure, 40% of the tour cost shall be deducted.

*  If cancellation is made 30 to 14 days prior to departure, 70% of the tour cost shall be deducted.

* If cancellation is made 14 to 05 days prior to departure, 100% of the tour cost shall be deducted.

*  In case passenger is No Show at the time of Departure, 100% of the tour cost shall be deducted.

4. By Company / Supplier

  • If a supplier cancels or modifies a service (hotel, transport, activity), we will notify you immediately and propose alternatives.
  • If no suitable alternative is available, we will refund amounts paid for that service after deducting supplier cancellation fees.

5.  Force Majeure / Unforeseen Events

  • Events beyond our control (natural disasters, political unrest, strikes, pandemics, government restrictions, etc.) may affect travel.
  • Refunds / credits will be processed as per supplier policies. We will assist in claiming refunds but cannot guarantee full reimbursement.

6. Amendments / Changes to Booking

  • Change requests (dates, guest count, itinerary modifications) must be submitted at least 15 days prior to travel.
  • Changes are subject to availability and supplier approval.
  • Any additional costs (fare difference, supplier fees, taxes, admin charges) will be borne by the client.
  • No changes possible within 10 days of travel unless exceptional arrangements are approved with extra charges.

7. Supplier Liability & Disclaimer

  • Website title goes here acts as an intermediary between clients and suppliers.
  • We cannot be held responsible for acts, delays, defaults, cancellations, accidents, or omissions by suppliers.
  • We are not liable for injury, theft, loss, delay, missed connections, or any event beyond our direct control.
  • Clients are responsible for valid travel documents, visas, compliance with local laws, and entry requirements.

8. Refund Method & Timeline

  • Refunds (if applicable) will be processed via the same payment method used for booking.
  • Refund processing begins after supplier confirmation and may take 14–30 working days.
  • Bank / payment gateway delays are beyond Website title goes here’ control.

9. Travel Insurance (Recommended)

  • Comprehensive travel insurance covering cancellations, medical emergencies, baggage loss, or unforeseen events is strongly recommended.
  • Insurance costs are borne by the client.

10. Client Responsibilities & Conduct

  • Provide complete, accurate, and timely information.
  • Communicate cancellations, amendments, or complaints in writing.
  • Respect local laws, hotel and transport rules, and cultural norms.
  • Website title goes here reserves the right to refuse services if client behaviour is illegal, unsafe, or disruptive — in such cases, no refund will be provided.

11. Dispute Resolution & Governing Law

  • All bookings and agreements are governed by the laws of Lucknow, Uttar Pradesh.
  • Disputes should first be attempted to resolve via mediation.

12. Amendments to Terms & Conditions

  • Website title goes here reserves the right to update or modify these Terms & Conditions at any time.
  • The updated version will be posted on the website with a revised “Last Updated” date.
  • Continued use of our services implies acceptance of the updated Terms & Conditions.

Kindly go through with entire above mentioned Terms and conditions before booking with us.